Policies and Pricing

Zaluski’s Sweet Treats

 

Welcome to Zaluski’s Sweet Treats.

We offer custom created treats for any

social event.

 

We area one-woman operation, working from my home kitchen.  We need a minimum two weeks notice for each cookie order, but please feel free to ask if I have to availability to fulfill an order if your event is less than two weeks away.

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**RUSH ORDERS (orders with less than a week's notice):

A $25 charge will be added to all rush orders. 

Payment for rush orders will need to be paid immediately.

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Submit a Custom Order please email us to start the ordering process.  You will be contacted via email or text message to let you know if the requested pick up date is available.  A quote will be determined for your order request and emailed to you with a request to go ahead with the order.

 

If a request is received more than 2 weeks before the requested pick up date, a non-refundable deposit of half the custom order will be required on the day that a response to your request is confirmed.  If the deposit is not received, the request will be deleted.  Payment of the balance will be required the day before pickup.

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***Zaluski’s Sweet Treats reserves the right to refuse business to those who do not respond to emails or text messages in a timely manner.***

 

A quote does not "hold a date" or "confirm an order".  Orders are only held and confirmed with payment of the deposit.

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Dates are still open to other customers until a deposit and/or payment in full is received.

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Refund Policy:

 

Thank you for choosing Zaluski’s Sweet Treats to create custom cookies for your event. 

Due to your custom order, specific to you and your request, refunds are not available​

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Logo & Character Cookies ~ Logo & Character Face cookies start at $75 per dozen.  The price may go up depending on the the design detail, if the cookie is to be hand-cut (as opposed to using a cookie cutter), the size of the cookie, and the amount of colors needed. 

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PLEASE NOTE:   WHEN SUBMITTING COOKIE DESIGN INSPIRATION PICS, DESIGNS AND COLORS MAY NOT MATCH EXACTLY (but I will do my best to match the designs and colors as closely as possible).

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Frequently Asked Questions:

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Do you have a storefront?

No.  My cookies are made in my home kitchen.

 

Are my cookies nut-free, gluten-free, or allergy-free???  

All of my ingredients do NOT contain any nuts; however, they are NOT made in a nut-free environment.  My kitchen deals with wheat, egg, dairy and nuts.  Please exercise caution and judgement when ordering cookies.

 

How far in advance should I order???

As I only take a limited number of orders per week, it's important to place your order as soon as possible.  Ideally, orders should be placed 3-4 weeks in advance to secure your spot, but at least 2 weeks in advance with availability.

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Do you offer discounts on large cookie orders???

Discounts are not offered on large custom cookie orders.  More cookies = more work.

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Do you offer "same-day" cookie orders???

No.  Cookies take a minimum of three days to complete.  All cookies are made per order, so there is no cookie inventory to choose from.  

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How long will cookies "keep"?

Sugar cookies have a long shelf life.  They will stay fresh up to 2-3 weeks when kept in heat-sealed bags or in an air-tight container at room temperature.  

 

 

 

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Please contact me at zulu13@me.com with any cookie order questions.

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Dates are available on a first-come, first-serve basis and only saved with your paid deposit.